Koor AI

Terms of use

Effective October 13, 2026. These terms form an agreement between you and Koor AI. By using the service, you agree to them.

Eligibility and accounts

You must be able to form a binding contract and provide accurate account information. You are responsible for activity in your account and must notify [email protected] of suspected unauthorized use.

Service description

Koor AI is an independent video studio, not affiliated with or endorsed by Kuaishou or Kling AI. Kling model names belong to their respective owners. Each generation uses the model selected in the workspace.

Credits, subscriptions, and payment

Each request uses the credits shown before you submit it. The amount reflects the selected model, settings and other billable inputs. Prices are in USD unless stated otherwise; tax may be added. Purchases are one-time packs and do not renew. Cryptocurrency payments are one-time and never renew. Purchased credits roll over and remain available while the account stays active. Credit grants, promotional credits and plan features may change prospectively.

Dodo Payments acts as the merchant of record for purchases through its hosted checkout and handles payment collection, applicable taxes, receipts and its buyer refund review. One-time purchases do not renew. If you choose a subscription, you authorize renewal at the displayed amount and interval until you cancel it in your account under Dodo subscriptions. Cancellation preserves the paid period and unused purchased balance.

Dodo Payments, PayPal or NOWPayments (cryptocurrency) processes payments, depending on the method you choose at checkout. You authorize that provider to charge the selected payment method. Credits are returned to your balance for requests that definitely did not start or provider-confirmed terminal failures; uncertain provider outcomes remain held for reconciliation. Purchases are final and non-refundable except as described in our refund policy.

If you are in the European Economic Area, United Kingdom and Switzerland, you will be asked at checkout to agree that supply starts immediately and to acknowledge that you lose your right of withdrawal once it does.

Acceptable use

Do not use the service for unlawful, deceptive, abusive, sexually exploitative, privacy-invasive, or rights-infringing material; to impersonate people deceptively; to bypass safety controls or rate limits; to reverse engineer protected systems; or to interfere with the service. We may suspend access when reasonably necessary to protect users or the service.

AI content Acceptable Use Policy (AUP)

Effective October 16, 2026. These rules apply to your prompts, uploads, generated videos and use of Koor AI. You must be at least 18. Results are AI-generated; they are not recordings of real events or proof that someone said or did something.

Prohibited content categories

  • Pornography / NSFW: explicit nudity, sexual acts, sexual exploitation, non-consensual intimate imagery and attempts to undress someone.
  • Violence / gore: graphic injury, mutilation, torture, animal cruelty, threats or promotion of real-world violence.
  • Hate speech: dehumanization, discrimination or incitement against people based on protected characteristics.
  • Child sexual abuse material (CSAM): any sexualization, exploitation or abuse of minors, including synthetic or altered depictions.
  • Deepfakes / impersonation: face swaps, fabricated statements or actions attributed to an identifiable real person, false endorsements, or synthetic intimate interactions between real people. Consent to an upload does not authorize these prohibited uses.
  • Copyright / trademark infringement: inputs or outputs that violate copyright, trademarks, privacy, publicity or other rights, including unauthorized likenesses, footage and music.

Upload permissions

Only upload material you own or have permission to process. A real person's photo or voice requires that person's informed consent to the proposed AI processing. Do not upload another person's photo or voice without that consent, or use an upload to generate any prohibited content. Permission to use source material does not establish rights to every resulting depiction.

Content moderation

Before credits are reserved or a generation is sent to the model, submitted text is checked against our maintained prompt rules, a child-safety rule and Waffo's automated prompt screening. Blocked requests and requests awaiting review do not generate. If screening or its audit records are unavailable, the request stops without charging generation credits. Changing the selected model does not bypass these checks.

Supported uploaded images and generated videos are checked for explicit nudity before delivery; generated video checks decode every frame. Results are not released when the required check fails or cannot finish. These automated checks have limits: they do not establish identity, consent or ownership, and the nudity scan does not detect every prohibited category. We do not claim that every result is manually reviewed. Report suspected violations even when a generation completed.

Enforcement actions and appeals

Authorized administrators investigate reports and screening records and record decisions and reasons. We may reject requests or suspend generation access for confirmed violations. A report alone does not establish a violation. Billing and appeals remain available; a content restriction does not automatically forfeit purchased credits. We may restore generation access after reviewing an appeal. Payments and refunds remain subject to the payment and refund terms.

Reporting

Use Report content without signing in, or email [email protected]. Include the affected link or request reference, describe the issue and provide a reply email if you want a response. Do not attach illegal imagery, graphic material, passwords or payment details. The form saves a receipt number and sends the report to a restricted administrator review queue.

We prioritize suspected CSAM, non-consensual intimate imagery and imminent harm. When you provide a reply email, we give an initial human response within 3 business days and explain next steps if investigation needs longer. To appeal, choose “Appeal a moderation decision” and include the relevant receipt or account reference. Review decisions are recorded.

Your content and generated output

You retain rights you already hold in submitted content and grant us a limited license to process it solely to operate and improve the service. You are responsible for having the necessary rights and permissions. AI output may be inaccurate, offensive, unsuitable, or similar to existing work. You must review output before use and must not represent synthetic media deceptively.

Rights in output and commercial use depend on applicable law and the terms active for your account. We do not guarantee exclusivity, copyright eligibility, or non-infringement.

Availability and changes

Models, processing systems, pricing, features, limits, and pre-release information may change. We may pause the service for security, maintenance, legal, or operational reasons. We do not promise uninterrupted availability or permanent storage of generated files.

Disclaimers and liability

To the extent permitted by law, the service is provided “as is” without implied warranties. We are not liable for indirect, incidental, special, consequential, or lost-profit damages. Our aggregate liability for claims relating to the service is limited to the amount you paid us in the 12 months before the claim. These limits do not apply where prohibited by law.

Termination

You may stop using the service or request account deletion. We may suspend or terminate access for material breach, abuse, legal risk, or nonpayment, including a chargeback or payment dispute filed for a valid purchase; the account and its remaining balance may be suspended while a dispute is open. Terms that should reasonably survive termination, including payment, intellectual property, disclaimers, and liability, continue to apply.

Changes and contact

Material changes will be posted with a new effective date. Continuing to use the service after they take effect means you accept the updated terms where permitted by law. Questions: [email protected].